De la IA conversacional al Servicio Autónomo: cómo las últimas innovaciones están transformando las interacciones con los clientes.
Los sectores bancario, de telecomunicaciones y las marcas globales comparten estrategias probadas y su impacto en el mundo real.
Haz tus preguntas, únete al debate y lleva a casa guías prácticas para la ejecución.
Descubre cómo liderar transformaciones de IA que generan impacto real: visión estratégica, gobernanza ágil, cultura de adopción, y metodologías de medición que garantizan resultados sostenibles.
Explora cómo la IA conversacional resuelve las frustraciones críticas de los clientes bancarios, evolucionando desde chatbots básicos hacia agentes inteligentes que entregan resoluciones completas en entornos regulados.
Visión ejecutiva con líderes de América Móvil, Global CX Forum e IMT: blueprint comprobado para resolver intenciones complejas a través de chat, voz y mensajería con orquestación telco y gobernanza empresarial.
Avanza desde conversaciones hacia resolución autónoma completa: copilotos de agentes, automatización de back-office, compliance por diseño, integraciones de socios, y entrega acelerada de POCs que transforman operaciones.
Conversational AI to Automated Service: the latest innovations transforming customer interactions.
The banking, telecommunications, and global brands sectors share proven strategies and their real-world impact.
Ask your questions, join the discussion, and take home strategies for implementation.
Discover how to lead AI transformations that drive measurable impact: strategic vision, agile governance, a culture of adoption, and measurement methodologies that guarantee sustainable results.
Explore how conversational AI solves critical frustrations for banking customers, evolving from basic chatbots to intelligent agents that deliver complete resolutions in regulated environments.
Executive insight with leaders from América Móvil, Global CX Forum, and IMT: proven blueprint for resolving complex intents through chat, voice, and messaging with telco orchestration and enterprise governance.
Move from conversations to full automation: agent co-pilots, back-office automation, compliance by design, partner integrations, and accelerated delivery of POCs that transform operations.
Conversational AI to Automated Service: the latest innovations transforming customer interactions.
The banking, telecommunications, and global brands sectors share proven strategies and their real-world impact.
Ask your questions, join the discussion, and take home strategies for implementation.
Discover how to lead AI transformations that drive measurable impact: strategic vision, agile governance, a culture of adoption, and measurement methodologies that guarantee sustainable results.
Explore how conversational AI solves critical frustrations for banking customers, evolving from basic chatbots to intelligent agents that deliver complete resolutions in regulated environments.
Executive insight with leaders from América Móvil, Global CX Forum, and IMT: proven blueprint for resolving complex intents through chat, voice, and messaging with telco orchestration and enterprise governance.
Move from conversations to full automation: agent co-pilots, back-office automation, compliance by design, partner integrations, and accelerated delivery of POCs that transform operations.
