All posts

November 10, 2022

Conversational AI is the Future of Healthcare

Conversational AI chatbots are being used widely in healthcare. Find out how conversational AI and health tech is transforming the future of healthcare.

November 4, 2022

Customer Service vs Customer Experience: Explained

Explore the differences between customer service vs customer experience and how implementing both concepts is vital to business success!

November 1, 2022

Conversational AI for the Telco Industry

Improve your customer experience with conversational AI. The telecommunications industry is experiencing an AI revolution - see why you need to be a part of it.

October 24, 2022

How a Chatbot Can Kill Your Black Friday Vs. Conversational Journeys

When planning your Black Friday strategy, it's important to understand how a chatbot could harm sales. Here's why Conversational AI Platform works better.

October 21, 2022

Engage: How to send proactive discounts via WhatsApp

Engage is a tool from the Aivo Suite that allows companies to initiate proactive conversations with their users via WhatsApp. Find out how to take advantage of its full potential.

October 18, 2022

Chatbots in Telcos: Pros & Cons

Offer an innovative customer service experience with chatbots equipped with natural language processing. See why this tech is innovating telco now and forever.

October 14, 2022

Black Friday is not just for e-commerce

Black Friday, the most important event of the year, it’s the perfect opportunity to increase sales in almost any industry. In this article we tell you how to make the most of it.

October 13, 2022

8 Critical Customer Service Skills for Live Chat Agents

Live chat agents require proper communication skills for dealing with customers effectively. Learn about customer service skills for live chat agents.

October 10, 2022

The Complete Guide to Chatbots for Marketing

Are you interested in adding a chatbot to your marketing strategy? Click here for the complete guide to chatbots for marketing.