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With our solution, you can get potential customer contact info, rate them through conversation flows and automatically transfer them to your CRM.
"Through the bot, we generate leads using a quote form. The data is sent to the CRM and it's assigned to the appropriate dealership. The goal is to handle interested users the best possible way and in real time."
Ana Merlo Almeida
Digital Marketing Coordinator
Your conversational bot can also be a great salesperson! It can provide customized suggestions, apply up-selling and cross-selling techniques and guide your customers within your website so they can instantly find exactly what they're looking for, 24/7. This way, you’ll be there for the user throughout the process to help make the sale.
Communication with customers doesn’t end with the sales transaction. By connecting your bot to all your systems, you’ll be able to send alerts proactively and answer questions about shipping status and returns.
73% of users are on multiple channels when they shop. That’s why you need to offer the same experience on all of them, including WhatsApp and Facebook Messenger. The best part? You can manage all channels from a single platform with just a few clicks.
"Since we’re contacted on multiple channels, we always try to automate and centralize everything within a single platform for a better customer experience."
Roberto Maruyama Jr.
IT Manager
Use our interaction analysis tools to improve the purchasing process. Measure conversation rates, optimize the experience and discover how to exceed the expectations of your website visitors. You can adjust your conversational bot knowledge without a single line of code.
You can count on our specialized support team not just for your company’s needs, but your customers' needs, too.
We’ll be there for you every step of the way: for the onboarding process, during implementation and in the growth stage, always ready to help with your customer service strategies.
G2 Crowd recognizes Aivo as Leader in the Chatbots software category.
Aivo was featured on the 2020 Inc. 5000 list of the fastest-growing private companies in America.
