In one year, Pensiones Banorte increased by 670% the number of transactional queries via WhatsApp Business
In order to facilitate customer service and reduce face-to-face visits to its headquarters, Pensiones Banorte took its customer service to the next level with WhatsApp Business.
Read full story
Service for the modern customer: BBVA provides solutions in less than 1 minute
Aivo's conversational AI has been part of their strategy since 2016, helping them automate 96% of incoming inquiries.
Read full story
Jeitto increased its automated queries by 500% with Aivo
Discover how Jeitto implemented its automation strategy with Conversational AI, achieving a considerable increase in session volume with 94% effectiveness.
Read full story

Companies that joined the revolution of the Conversational AI

In one year, Pensiones Banorte increased by 670% the transactional queries through WhatsApp Business

Read the story

CEMEX automates service in six countries with 90% effectiveness

Read the story

ADT supports their customers 24/7 and enhances the experience

Read the story

Efecty automated more than 2.5 million queries and reduced costs by 20%

Read the story

Service for the modern customer: BBVA offers solutions in less than 1 minute

Read the story

Comafi leads in customer service with 100,000 automated monthly inquiries and 98% effectiveness

Read the story

Banco Solidario tripled their resolved inquiries with conversational AI during the pandemic

Read the story

Teleperformance automates communication with collaborators and applicants with 96% effectiveness

Read the story

Banco Bolivariano had a 4x increase in online conversations with customers

Read the story

150+ M

Automated Conversations with AI

200+

Companies

92%

from automated conversations without diversions to live agents

Totvs automates 83% of the queries via WhatsApp

Read the story

TAG Livros uses its AI-powered conversational bot to sell more on key dates

Read the story

Jeitto Crédito increased its automated queries by 500% with Aivo

Read the story

Siglo 21 University raises its standards for student support with AgentBot

Read the story

Jinzai: Efficient service across all channels

Read the story

Nimbi automates 90% of inquiries in three different languages

Read the story

Sipssa handles 87% of queries automatically via WhatsApp

Read the story

Teclab automatically resolves 98% of its customer inquiries with Aivo

Read the story

Together with Aivo, Disal bets on innovation in the Publishing Industry

Read the story

Argentine Red Cross uses AgentBot to continue improving people’s lives

Read the story

CIEE automates their customer service in 15 days with excellent outcomes

Read the story

Grupo Petersen increased inquiries on their bot by 500% during the pandemic

Read the story

Building the future: Lyx boosts housing sales thanks to AI

Read the story

Leading companies are creating conversational journeys with Aivo

98% of all customer inquiries are resolved through WhatsApp without escalating to an agent. Now, 70% of our customers prefer WhatsApp to other digital channels, and they give it the highest satisfaction rates of any channel. As more people connect over WhatsApp, call center volumes are down by 46%

Kyra Arcia,
Head of Marketing and Innovation

Read the full story

“Aivo’s solution is an initiative to comprehensively improve the contact experience with customers, providing 24/7 access to information. We want to offer a quick and effective way for users browsing our website to get in touch, enabling self-management with the goal of improving their experience with the bank and optimizing our service channels”

Christian Petruzzi
Customer Service Manager

Read the full story

“The experience was excellent, and the implementation and the way we learned to use the tool were quick and simple”

Gustavo Volonterio
Contact Center Manager

Read the full story

“The platform was implemented to provide personalized attention, which allows us to deliver better customer service, and optimize both the time and work of the customer and our sales force. In both cases, time savings, efficient information access, and clarity in the presentation of information will make it possible to allocate more resources to processes with greater value.”

Gustavo Volonterio
Contact Center Manager

Read the full story

El 98% de todas las consultas de los clientes se resuelven a través de WhatsApp sin escalar a un agente. Ahora, el 70% de nuestros clientes prefieren WhatsApp a otros canales digitales y le otorgan las tasas de satisfacción más altas que a cualquier otro canal. A medida que más personas se conectan a través de WhatsApp, los volúmenes de los centros de llamadas se reducen en un 46%

Kyra Arcia,
Gerente de Innovación y Mercadeo

Lee el caso completo

“El asistente virtual fue una iniciativa para mejorar de forma integral la experiencia de contacto con el cliente, facilitando el acceso a la información las 24 hs, los 7 días de la semana. La idea era ofrecer al usuario que está navegando en nuestro sitio web una vía de contacto ágil y rápida, posibilitando la autogestión con el objetivo de mejorar su experiencia con el banco y optimizar nuestros canales de atención”

Christian Petruzzi
Customer Service Manager

Lee el caso completo

“La experiencia fue excelente, la implementación rápida y simple, como así también la manera en que nos familiarizamos con el uso de la herramienta.”

Gustavo Volonterio
Jefe de Contact Center

Lee el caso completo

"La plataforma fue implementada para ofrecer una atención personalizada, lo que nos permite ofrecer un mejor servicio al cliente, y optimizar tanto el tiempo como el trabajo del cliente y de nuestra fuerza de ventas. En ambos casos, el ahorro de tiempo, la eficiencia en el acceso a la información y la claridad en la presentación de la misma permitirán destinar más recursos a procesos de mayor valor”

Gustavo Volonterio
Contact Center Manager

Lee el caso completo

98% de todas as consultas de clientes são resolvidas por meio do WhatsApp sem escalar para um agente. Agora, 70% dos nossos clientes preferem o WhatsApp a outros canais digitais e dão a ele os maiores índices de satisfação que qualquer outro canal. À medida que mais pessoas se conectam pelo WhatsApp, o volume do call center cai 46%

Kyra Arcia,
Head of Marketing and Innovation

Confira mais detalhes

“A solução da Aivo é uma iniciativa para melhorar de forma abrangente a experiência de contacto com os clientes, proporcionando um acesso à informação 24 horas por dia, 7 dias por semana. Queremos oferecer uma forma rápida e eficaz para os utilizadores que navegam no nosso website entrarem em contacto, permitindo a autogestão com o objectivo de melhorar a sua experiência com o banco e optimizar os nossos canais de serviço”

Christian Petruzzi
Gestor do Serviço de Apoio ao Cliente

Confira mais detalhes

“A experiência foi excelente, a implementação rápida e simples, como também a maneira com que nos familiarizamos com o uso da ferramenta”

Gustavo Volonterio
Líder do Centro de Contato

Confira mais detalhes

"A plataforma foi implementada para prestar um atendimento personalizado que permita prestar um serviço melhor ao cliente, assim como otimizar o tempo e o trabalho tanto do cliente quanto da equipe comercial. Nos dois casos, a economia de tempo, a eficiência no acesso à informação e a clareza na sua exposição permitirão destinar mais recursos a processos com maior valor agregado”

Equipa da CEMEX

Confira mais detalhes
Aivo Suite - Automated Conversational Journeys - Chatbot AI

Aivo is a Meta Business Partner. That means we have and outstanding team of professionals to help you create conversational journeys across WhatsApp, Facebook, and Instagram to make your business grow.

Niche player in 2023 Gartner® Magic Quadrant™ for Enterprise Conversational AI Platform

G2 Crowd Badge - Summer 2020 Leader
Read Aivo reviews on G2

Contact us to be a part of the conversational AI revolution