Attract new students with modern interactions

Conversational AI for educational institutions

Girl studying and interacting with a chatbot on a giant book

Instant self-service

Make sure the academic community can access the exact information they’re looking for. Aivo’s solution uses multiple AI technologies to respond naturally and 24/7 to inquiries about majors, admissions, scholarships, fees, exam dates, courses, grades, and much more.

Student interacts with bot with AI. Conversation is natural and fluid using colloquial language.

“AgentBot allowed us to provide personalized service to all students. It’s reliable and provides the right answer 24 hours a day, 365 days a year.”

León Molina Photo

León Molina

Former General Director of Marketing and Communication

Student inquires about enrollment and the Aivo bot requests data to give him an answer.

For more enrolled students

Get ready for registration and avoid overloaded service. Connect the conversational bot to other platforms or apps and automate new student enrollment during times of highest demand.

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Web Services y APIs

Greater personalization, better experiences

People aren't numbers. Offer service tailored to the needs of each audience: applicants, students, teachers, and administrative, legal or HR staff. Implement conversational bots on public or authenticated sites, or create experiences with personalized questions and answers.

The Aivo bot responds to a query from a user on WhatsApp or on the website.

Adopt a proactive strategy

Be one step ahead! Provide valuable information and increase interactions between the educational community and the institution with different communication resources.

  • HSM WhatsApp messages (template messages)
  • Triggers on the website
  • Start button with complements
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Live

Transfer conversations to online agents or sales reps, offering a transparent and smooth experience. Create different service groups and direct topics to the appropriate experts.
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Voice

Lower call center traffic during high demand. Voice adapts to both incoming and outgoing calls, streamlining FAQ resolution or automating routine calls.
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Help

Create knowledge microsites with conversational AI and build a repository with reading material, tasks and activities available 24/7. Manage content easily from a single code-free platform that doesn’t need specialized technical teams.

Constantly evolving satisfaction

Aivo’s reporting, learning and training tools let you go one step further every day. Learn from inquiries, know the most frequent questions and topics, evaluate satisfaction and improve the experience.

  • Operations general dashboard
  • Transferred sessions
  • Conversations and interactions
  • Satisfaction and feedback
  • Tags
  • Chat reports
  • Training

"With Aivo’s analytics, we can understand our students’ needs and train our conversational bot, Albert, turning it into an efficient and immediate solution. Now, it successfully answers 98% of the interactions."

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Facundo Montero

Reporting Analyst

Your success is our success

You can count on our specialized support team not just for your company’s needs, but your customers' needs, too.

We’ll be there for you every step of the way: for the onboarding process, during implementation and in the growth stage, always ready to help with your customer service strategies.