All posts

August 29, 2025

Banco Comafi Automates Card Delivery on WhatsApp and Boosts NPS

Banco Comafi, in collaboration with Aivo, has introduced a new feature in its virtual assistant that automates one of the most critical and operational steps in the banking journey: card delivery.

August 27, 2025

AI Agents Are Here. Are You Managing Them Like Your Top Performers?

In this article, Matías Gaffoglio, Aivo’s Chief Revenue Officer, shares six critical principles for launching agentic AI effectively—from setting proper KPIs to creating a "career path"

August 20, 2025

Conversational AI Banking: How to implement an End-to-End conversational journey

WhatsApp has brought banking into the 21st century by allowing customers to interact with their financial institutions through a secure and natural messaging platform.

August 20, 2025

The complete guide to voice bots with AI for the financial industry

Want to know how voice bots with AI can help your financial institution? This article breaks it all down, explaining what they are, how they work, and the many ways in which they can benefit your cust

August 19, 2025

Mastering the Banking Experience: Four Key Strategies for Customer Engagement Success

In the competitive world of banking, mastering customer relationships is not just a goal, but a necessity. This article explores four key strategies based on the latest financial sector trends...

August 18, 2025

Conversational banking: How to solve in the first interaction

Modern customers require immediate answers. With a conversational banking strategy it is possible to achieve this and increase the satisfaction of your users.

June 16, 2025

Aivo Product Updates: Smarter WhatsApp, Faster Workflows

Discover what’s new across campaigns and live sessions, from API-level control to real-time document completion

April 28, 2025

Maximize Results with Conversational AI: Strategies for Hot Sale, Black Friday, and the Entire Customer Journey

Did you know that 89% of customers seek personalized experiences throughout their journey? And 67% prefer engaging with companies that offer AI-powered support.

March 11, 2025

Aivo, an Engageware Company: Leader in Omnichannel Innovation and CX Excellence

Desde su integración con Engageware, Aivo ha experimentado una evolución notable, fortaleciendo su posición como líder en Customer Experience.