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October 27, 2020

Black Friday in numbers: how to get ahead of the over-demand

Black Friday is right around the corner. Is your online sales strategy ready? Find out how you can prepare for this global event.

October 14, 2020

From your website to the world: training a bot in multiple languages

Speaking your users’ language is the first step in creating everyday and fluid conversations. Here we’ll explain how you can create an intelligent bot that speaks multiple languages at the same time.

October 13, 2020

AI Chatbots for Ecommerce: How Can They Help?

Have you thought about using AI chatbots for your ecommerce business? If you haven’t, let me tell you why using AI chatbots has now become more important than ever.

October 6, 2020

Bots in telecommunications: 5 reasons why your company needs them

New technologies such as artificial intelligence and machine learning are transforming the way businesses and organizations operate. Here's how telcos can leverage this technology to improve their CX.

October 5, 2020

Aivo ranked as Leader in G2's Intelligent Virtual Assistant category

For the fifth time in a row, Aivo ranked as Leader in G2. However, this season there's a big difference: we switched to the Intelligent Virtual Assistant category. Here's what it is all about.

September 30, 2020

Customer Service Challenges in Banks and How to Overcome Them

Banks still face numerous challenges in assisting their customers on a day-to-day basis. In this article, we go over some of these challenges and how to overcome them leveraging the right technology.

September 24, 2020

Why your bot’s start button isn’t getting attention

What is the first thing your customers notice about your AI-powered chatbot? The start button. Find out how to optimize it to increase customer engagement.

September 9, 2020

Personalization and chatbots: tips for creating the best experience

AI virtual assistants have a lot more features than you think, especially when it comes to personalization. Let's see everything they let you do, plus some recommendations to improve the experience.

August 27, 2020

10 questions to ask before your company adds a chatbot

While chatbots’ potential is indisputable, they must be used carefully. These are 10 aspects you should take into consideration before choosing the right chatbot for your business.

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