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Aivo Awards 2021

December 15, 2021

Once again, Aivo ranks as a chatbot leader in the G2 report

For the second year in a row, Aivo was recognized as Leader in the G2 Chatbots category, as one of the best solutions in the market. In this case, it was the Summer 2021 report. Learn more about it.

December 1, 2021

A global strategy: Meet Cemex's multilingual and international bot

Cemex has implemented their conversational bot in six countries and it will soon be available in more than five languages. Discover how they did it.

December 1, 2021

Complete journey and agility: How TAG Livros optimizes its service for moments of high demand

Conversational AI can also be one of your best sellers. We spoke with Michelle Stefanello, Relationship Coordinator at TAG Livros.

November 30, 2021

Automated and empathetic service: Jeitto Crédito shares how fintech can be even more efficient

Jeitto Crédito made the experience of its customers more efficient with a resolving solution integrated with the institution's banking systems. Learn more about the case with Patrícia Marques.

November 30, 2021

Smooth and easy communication: How TOTVS optimized its support using Whatsapp

A well-planned and executed digital channel strategy makes the difference to the success of an initiative. Discover how WhatsApp was essential for the success of the service at TOTVS in 2021.

November 29, 2021

Thinking ahead and building together: how InvenIT wants to improve the customer experience

Lígia Braga, Head of Product-Led Sales at Aivo, talks with Carlos Pereira, CEO of Invenit, about customer experience and vision for the future.

November 26, 2021

The five keys of VASS in digital transformation

Martín Frascaroli, CEO at Aivo, talks to Leonardo Rojas, Commercial Director at VASS, about learnings of 2021 and companies main challenges in CX.

November 25, 2021

Constant improvement and attention to detail: how Serasa optimized large volumes of inquiries

Conversational AI was a great ally of Serasa in 2021. To better understand the case, we spoke with Lucas Silva, Customer Experience Coordinator, and Daiane Oliveira, UX Writer. Discover their story.

November 24, 2021

Integrations, innovation and content: this is the BAC Credomatic service strategy

BAC Credomatic’s conversational bot is a full on bank assistant, answering inquiries automatically regarding balance, transaction status and more. Discover their story here.