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September 29, 2021

WhatsApp Business: customer service’s powerful ally

If you’re considering implementing WhatsApp as a customer service channel, or if you already have it and want to get the most out of it, we’ll tell you how to achieve better results.

September 13, 2021

Once again, Aivo ranks as a chatbot leader in the G2 report

For the second year in a row, Aivo was recognized as Leader in the G2 Chatbots category, as one of the best solutions in the market. In this case, it was the Summer 2021 report. Learn more about it.

August 30, 2021

7 benefits of conversational AI in customer service

Building customer loyalty and increasing sales are some of the benefits conversational AI can offer your business. Find out more in this article.

August 25, 2021

4 ways conversational AI can promote fintech

We know conversational AI is key when it comes to generating more leads and talking with customers, but there's more to it. Here we'll show you everything that can be done for fintech.

August 18, 2021

Top AI chatbots for customer service — what’s the best one for you?

Find out which one is the best for you as we rate Aivo, IBM Watson, Dialogflow, Amazon Lex, Microsoft Luis, Amelia, Mindsay and Ada.

July 28, 2021

Advantages and disadvantages of bots: everything you need to know

There's a lot of talk these days about bots with artificial intelligence. Here we share their advantages and the things you should consider to successfully integrate them in your strategy.

July 14, 2021

6 things a no-code solution can do for your business

Intuitive, easy to implement and adaptable to the needs of your company. Those are some of the advantages of no-code platforms. Learn more details in this article.

July 2, 2021

Why your bot answers need complements

Answers from a conversational bot can be much more than just text and emojis. Learn what we mean when we talk about “complements” and why they're the key to an innovative experience.

June 15, 2021

Inside UX design: The importance of being customer-centric

One of our UX and product design experts on the Aivo team discusses what we mean when we talk about user experience and why it’s so important for digital product development.

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