Capture attention with personalized ads
Promote launches and promotions, report new developments and improve your website’s conversion rate with ads that invite conversation.
Design your service experience easily and without code, understand your customers’ behavior and increase NPS with conversational artificial intelligence.
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Promote launches and promotions, report new developments and improve your website’s conversion rate with ads that invite conversation.
Measure satisfaction and identify the questions and answers that impact your customers’ experience the most. The Satisfaction Score assigns a score to each question based on feedback from satisfaction surveys and identifies improvement opportunities.
Explore your customers’ unresolved interactions and find new content, vocabulary and ways to phrase questions to continually improve service.
Aivo complies with the legal requirements to securely handle information. The solutions are ISO 27001 and ISO 9000 certified and GDPR compliant, and the infrastructure offers high availability, scalability and robust encryption.
Learn more about securityYou can interact with your customers via the web chat, WhatsApp, Facebook Messenger, Instagram and phone calls.
Aivo offers a solution designed to be easily managed by all teams without the need for programming knowledge.
Aivo has its own live chat, Live, but also offers native integrations with Zendesk and Genesys live chat solutions.
We have several options to meet different needs. Explore our plans and choose the right one for your business.
Yes. Aivo is part of the global community of Business Solutions Providers for the WhatsApp Business API.
The implementation time depends on how complex the project is. Aivo’s Onboarding team provides assistance during the initial setting up and launching process. Then, the Customer Success team will continue to work alongside the company. If you want to test the tool and start now, you can register for a free trial.
Studio, Aivo’s low-code tool, makes integrating our platform with other external applications easier, whether they are information systems, CRMs, etc. In this way, companies can create and manage their own integrations, without depending on Aivo’s Customer Success Integrations team.
Sure! You can sign up for a 30-day free trial and explore the platform’s benefits at no cost.
Customer Service Manager
"We want to comprehensively improve contact experience with customers, providing 24/7 access to information. The idea is to offer a quick and effective way for users of our website to get in touch, enabling self-management to improve their experience with the bank and optimize our service channels."
