Unlimited innovation

Complement Genesys PureCloud with Aivo’s AI-conversational bot and offer 360° service.
Learn more about the intregration from the Genesys Appfoundry

Unlimited innovation

Complement Genesys PureCloud with Aivo’s AI-conversational bot and offer 360° service.
Learn more about the intregration from the Genesys Appfoundry

In the cloud, anything is possible

Aivo and Genesys have come together to offer you efficient, fast, and easy-to-use digital solutions. Work in a more flexible way in the cloud.

83%
of the work volume of large companies will be in the cloud by 2020.

Forbes

Aivo & Genesys Quick Onboarding

Smart customer service

Omnichannel

Web, Mobile, Facebook and Whatsapp.

Simple Management

Content management tool for non-technical staff.

Analytics And Specialized Reports

Know your clients and improve on the spot.

Automatización con IA

Chatbot

Attend 24/7 on all channels. Unlimited conversations up to 90 days.

72 Hs Onboarding

20 initial questions.

Live Chat

Artificial intelligence for your agents. Free for 3 months (unlimited agents).

Up to $5,000 activation fee.

This is a one-time, fixed fee to get up and running.
Waived for non-profits.

Terms

  • New customers only.
  • 5000 minimum conversations: For large and small contact centers.
  • Does not include WhatsApp number management.
  • Does not include integrations.
  • Additional content has to be done by the client.
  • Any change to these conditions requires a different agreement where these conditions may not be maintained.

Natural conversations

An AI chatbot automates query resolution and takes conflict out of customer service. The understanding of informal language and mistakes make it the ideal partner of your customer service.

Natural conversations

An AI chatbot automates query resolution and takes conflict out of customer service. The understanding of informal language and mistakes make it the ideal partner of your customer service.

The power of Genesys integrated

When necessary, the chatbot transfers the session to Genesys PureCloud. Thanks to the conversation history, your agents will be able to read the customer’s case and help them only like a human could.

The power of Genesys integrated

When necessary, the chatbot transfers the session to Genesys PureCloud. Thanks to the conversation history, your agents will be able to read the customer’s case and help them only like a human could.

Instant solutions

Please your customers with a personalized service. Connect Aivo’s Chatbot to web services and solve all kinds of queries 24/7.

Instant solutions

Please your customers with a personalized service. Connect Aivo’s Chatbot to web services and solve all kinds of queries 24/7.

Constant evolution and easy to use

Evaluate the feedback of interactions, analyze the amount of transferred conversations and learn from unresolved queries. Add new content quickly and publish immediately.

Constant evolution and easy to use

Evaluate the feedback of interactions, analyze the amount of transferred conversations and learn from unresolved queries. Add new content quickly and publish immediately.

Increase your customers,
not your costs

An AI bot reduces customer service costs by 30%. It’s also a lead-generating machine that you can use for Cross-Selling and Upselling.

How to increase sales

Exceptional omnichannel experiences

Integrate WhatsApp, Facebook Messenger, web chat, RCS, SMS, and voice to offer comprehensive, personalized, and unified service in all your contact channels.

High security standards

Aivo complies with the highest standards: GDPR, publicly accessible 99.9% SLA, Secure Socket Layer and redundant infrastructure with auto-scaling capacity.

Increase your customers,
not your costs

An AI bot reduces customer service costs by 30%. It’s also a lead-generating machine that you can use for Cross-Selling and Upselling.

How to increase sales

Exceptional omnichannel experiences

Integrate WhatsApp, Facebook Messenger, web chat, RCS, SMS, and voice to offer comprehensive, personalized, and unified service in all your contact channels.

High security standards

Aivo complies with the highest standards: GDPR, publicly accessible 99.9% SLA, Secure Socket Layer and redundant infrastructure with auto-scaling capacity.

Start changing the future of your conversations

Start changing the future of your conversations