Speaking to a human face is not the same as talking by text. Video Conversational AI allows you to automate video queries by using a hyper-realistic avatar generated by Artificial Intelligence that can hold natural conversations with your customers, allowing you to provide a distinctive experience.
Create an avatar in tune with your brand
The Video Conversational AI avatar is the visible face of your brand. You can choose between multiple available options. Whatever you choose, your customers will be in the best hands.
The evolution of the customer experience
Just one step away from the metaverse
The metaverse is the future of customer experience. It’s a new way of interacting in cyberspace using human or automated avatars. Video Conversational AI is companies’ chance to provide support outside of traditional channels, and to offer interactive and immersive experiences.
Turn your avatar into your customers' favorite banking officer! By integrating your Video Conversational AI bot with your banking platform, you can streamline processes, reply to account-related questions, and instantly answer any questions:
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Information about products and services
Retail & Ecommerce
Can you imagine having a personalized salesperson available 24/7 in your online store? With Video Conversational AI, you can implement an avatar to help you capture leads and increase sales during each stage of your customer’s buying process. Among other things, your new automated salesperson will help you with:
Capturing leads and automatically transfer them to your CRM
Purchase status and tracking
Product return and exchange process management
Keeping up with your students and potential students has never been so easy. For digital native generations, it’s essential to get through virtual processes simply, quickly, and innovatively. With Video Conversational AI, you can assist them at any time and accompany your new students in selecting their university. The integrations you can implement include:
Capturing interested students
Automating registration and application processes
Responses about classes, dates, and exams
When it comes to health, providing close, empathetic care is key. By integrating your Video Conversational AI bot with your patient management tool, you can be closer than ever to patients automatically. Some of the queries you can automate are:
Medical history requests
Questions about medical coverage
Retail & Ecommerce
Want to learn more about the uses, applications, and advantages of Video Conversational AI?
Download our e-book “The Future of Customer Experience: The Status of Automated Video Conversations”