zendesk + chatbot

Powerful and unified Customer Service with Zendesk and Aivo

Connect Zendesk Chat, Guide and Support with Aivo and take your Customer Service to the next level.

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Easirent.com logo

Automated Customer Service

Relax. It’s 24/7 support

Optimize time and offer quick and efficient Customer Service. Automate attention with a conversacional AI bot and answer low-tier inquiries. Meanwhile, let your agents focus only on delicate cases.

Unified Customer Experience

Long live omnichannel!

Offer the same personalized and consistent experience in web, mobile, Facebook Messenger, WhatsApp and SMS. AgentBot automatically adapts answers across all messaging channels for smooth conversations.

Easy setup integration

Simple and friendly

Give your IT team a break. Manage content from our easy and user-friendly platform. Integrate your bot with online apps, APIs or web services without continuous technical intervention.

Zendesk Chat + Aivo

The best of Human and Automated Customer Service combined

Connect Zendesk Chat to Aivo’s AI bot and enhance customer experience. AgentBot instantly answers your customers’ questions through any digital text channel. When necessary, transfer the session to an agent and continue with the service.

To successfully connect Zendesk Chat to AgentBot you’ll need

  • An Enterprise Zendesk account
  • An agent specially in charge of managing the bot
  • To make the connection only once

Zendesk Support + Aivo

Support your clients (and agents) faster

Streamline support by adding Zendesk Support forms in chatbot answers. AgentBot creates tickets automatically and sends the history of bot conversations so you don’t miss anything. It also gives your customers a tracking code so they can check the status of their query whenever they want.

Zendesk Guide + Aivo

Content for your bot in one click

Offer complete and consistent content. Easily import information from Zendesk Guide and align the chatbot to the knowledge base you already have. Now you’ll have a virtual agent answering any questions 24/7.

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With the integration of AgentBot and Zendesk Support, ADT can automate Customer Service processes and speed up the generation and resolution of support tickets.