Suite powered by artificial intelligence for customer service and sales automation
Conversational AI-powered chatbot on digital channels
Omnichannel live chat with AI co-pilot for agents
WhatsApp campaign creator tool
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Knowledge microsites with an AI-powered seach engine
Video Conversational AI
Hyper-realistic avatar with conversational artificial intelligence
Ebooks and reports
Black Friday: Power your strategy with Automated Conversational Journeys
The Future of Customer Experience: State of Automated Video Conversations
Conversational AI for banking: How to create a responsive, omnichannel banking assistant
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Aivo Awards 2021
Descubre el mundo de la IA y aprende a crear experiencias converscionales para tus clientes.
The Importance of Accessibility in Customer Service
Dynamism and self-service: How Specialized Brazil incorporates conversational tours into its sales strategy
Banco Bolivariano shares its experience using WhatsApp as a communication channel
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CX 2020 Report
Hyper Personalization Ebook
Featured Conversational Journey
Sofía, Banco Comafi's conversational bot, became a 100% problem-solving bot thanks to its multiple integrations. Through WhatsApp, it allows banking transactions to be carried out automatically and instantly, such as card activation, transfers, investments, payment of services, and much more. Fabián Mealla, Manager of Digital Banking, shares their experience developing conversational banking journeys.
Read success story
Featured Experience In New Channels
Banco Bolivariano has historically been our most innovative client when it comes to exploring new channels. They were the first to implement Facebook Messenger, WhatsApp and recently Instagram. In this interview, Ronald Romero, Virtual Channels Manager, comments on their digital channel strategy.
Featured Sales Conversational Journey
Specialized Brazil uses Aivo's conversational platform as part of its sales and support strategy. In this interview, Karine Mendonça, Customer Service Coordinator, tells us about their conversational bot’s strategy, what kind of queries it solves, and how they use it to boost business.
Featured Bot Personality
Gyra, Effecty's conversational bot, stands out not only for its effectiveness in assisting customers, but also for its personality as the visible face of the brand. In this interview, Daniel Alejandro Rivera Palacio, Customer Experience Manager, comments on how they built Gyra’s personality, how they use the bot in different campaigns, and how they positioned it.
Gabriel Olivarec, LATAM Channel Partnership & Alliances Manager, talks with Maria Elisa Alvarez, co-founder of Macarena, about learnings of 2022 and CX challenges for companies.
G2 Crowd recognizes Aivo as Leader in the Chatbots software category.