For the fifth time, Aivo was recognized as a Leader in the G2 Chatbots category, as one of the best solutions in the market. In this case, it was the Spring 2021 report.
With input from more than 800,000 users, G2 reports on the best-rated chatbots using different parameters, such as ease of use and implementation, support quality and usability for corporate strategies.
About the report
G2 is the leading platform for corporate reviews. Every season, it analyzes more than 800,000 user reviews in order to guide executives, investors and analysts in purchase decisions
Its methodology is simple and effective. An algorithm calculates scores on customer satisfaction and a product's market presence. The report scores products and providers based on reviews gathered from the user community, along with data from online sources and social networks.
With this, there's an objective look at the current chatbot market (and many other categories) based on real, verified user reviews.
With a score of 4.5 out of 5, Aivo ranked as a Leader among other providers, the highest category of the report.
What do our customers say?
At Aivo, our customer opinions mean a lot, especially in uncertain times like what we're all currently going through.
When developing our technology, we work hard to meet the goals and needs of our customers by adapting to current situations.
We understand that right now in facing the COVID-19 pandemic, our customers need technology that's easy to implement and manage, has remote and cloud access, and solves user problems automatically.
Plus, we understand the importance of pairing our technology with high-quality support provided by our agents in onboarding, adoption and customer success.
Being ranked as leaders in the latest G2 report isn’t just about satisfaction. It’s also an incentive to keep strengthening all these aspects, understanding that our customers need efficient technology and a support team that's there and ensures the continuity of customer service.
These were some of our customer reviews.
Have you read all the reviews?
Like we always say, we're proud that it’s not only our technology that got us here, but also the power of people committed to nurturing and strengthening the bonds with our customers.
If you want to learn more about how our solutions help different companies provide an excellent experience, you can read more feedback in our G2 profile.
And if you want to know more about how our solutions can help your business, don't wait to schedule a call with one of our representatives.